| Personal Development Courses |
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Softskills Courses
Overview
There are seven courses on offer in this section. Please click on each one for more details
CONSULTANCY:
Our soft skills consultant has been involved in a number of Call Centre sites both in Ireland and the U.K. The following is a list of the consultancy types on offer:
- Site Survey and Needs analysis
- Call Centre Management
- Liasing with staff and management
- Human Resource related issues
- Management - chain of communication
- Supervisors and MIS packages
| Click here to reserve a place on this course |